Malpensa (airport code MXP)
Terminal 1 is used by most of the major airlines. Terminal 2 is much smaller. General airport information: tel. +3902232323 (call centre).
Lost luggage: tel. 02.5858.0070
Meeting point at Malpensa airport
If you are planning to use the the Malpensa Express to get to Milan, you can meet at the bar near the platforms for the Malpensa Express trains. The bar is on the same level where you buy your tickets for the Malpensa Express, just above the train platforms (next to the moving walkway that takes you down to the platform).
There is only one bar with small tables in front of it.
Inside Malpensa, all international flights arrive at the “B Gate”. Right near there you can find the “Information Point”.
Transport to/from Malpensa
“Malpensa Express” train service from Stazione Cadorna railway station. Trains run from 4.57 to 23.27 approximately every half-hour, with extra trips outside these times by bus. Journey time 40 mins.€11. www.malpensaexpress.it; www.trenord.it
The “Malpensa Shuttle” coach service runs every 20 minutes (fewer trips early and late) from 15.45 until 00.15, from Milan Central Station, Piazza Luigi di Savoia. €8. Approx 50 minutes.www.malpensashuttle.it; www.autostradale.it
The “Malpensa Bus Express” coach service runs every 20-30 minutes from 4.00 to 23.00, from Milan Central Station, Piazza IV Novembre. €8. Approx 60 minutes. www.autostradale.it
Malpensa-Linate coach service: 5 trips a day from 9.30 to 16.30 approx, journey time 70 minutes, €13, info www.malpensashuttle.it/mxp-lin.htm.
Milan-Malpensa by taxi: €95, 45 to 75 minutes. The €95 price is a fixed charge as long as you go direct, no intermediate stops. www.ferrovienord.it. If you take a taxi to Malpensa, make sure that it has the sticker “Taxi autorizzato per il servizio aeroportuale lombardo” on the windscreen. This means that its taximeter is adjusted for this route and that you pay the displayed fare. Other taxis without the sticker may double the fare.
Bus n. 73 from via Gonzaga (M1/M3 Duomo) the bus runs from 5.03 to 1.36
The difficulties in industrial relations amongst Alitalia staff and airport staff are continuing from crisis to crisis. This may be one of the reasons for the below-standard service at Malpensa Airport. In 2003-2004, investigations conducted on airport staff revealed the habit of stealing items from passenger luggage. The items preferred were things like computers, cellphones, jewellery, designer clothing. So, keep your valuable items with you at all times, in hand baggage.